Author(s): Urvashi Suryavanshi¹, Dr. Rishi Chaudhry²

Abstract:

Small Finance Banks (SFBs) play a crucial role in promoting financial inclusion (FI) by extending banking services to underserved sections of society. This study analyzes the role of SFBs in achieving FI in India during 2018–2023 using five key indicators namely Priority Sector Lending, Number of Customers, Financial Awareness Beneficiaries, Mobile Banking Transactions, and Mudra Yojana Disbursements. Secondary data collected from annual reports and RBI publications were analyzed using Microsoft Excel through mean and ranking methods. The findings show that all SFBs have positively contributed to FI, with Ujjivan SFB leading overall, followed by AU and ESAF SFBs. The study concludes that SFBs are instrumental in advancing inclusive growth; however, strengthening financial literacy, digital infrastructure, and rural outreach is essential to sustain their impact.

Keywords: Small Finance Banks, Financial Inclusion, Ranking Analysis, Digital Banking.

DOI: 10.61165/sk.publisher.v12i11.3

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Role of Small Finance Banks in Achieving Financial Inclusion in India

Pages:18-24